Pre-departure Assistance & Travel to resettlement country

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Title Source Country
Evaluation of the Gateway Protection Programme Maggie Cramb & Jo Hudek UK
Evaluation of the Overseas Orientation Initiatives - Canada Citizenship and Immigration Canada
FA.RE. Feasibility Study for an Italian Resettlement Programme Italian Ministry of Interior Affairs, Italian Council for Refugees (CIR) Italy
Facilitating integration through cultural orientation IOM The Hague Netherlands
Health assessments in the framework of EU resettlement IOM HQ, Medical Health Department
Information guide for persons being resettled to France Forum Réfugiés France
IOM Resettlement Services Brochure IOM
IOM Resettlement Services for 2013 IOM Denmark
KNOW RESET Final Report: Refugee Resettlement in the EU 2011-2013 Report Delphine Perrin Austria, Belgium, Czech Republic
Landa project - pre-arrival information and reception of resettled refugees - video County Administrative Board Gävleborg Sweden
Lebanon: Letter from a Refugee IOM
Moving to Mars - a million miles from Burma Mat Whitecross UK
Nutrition Surveillance Report IOM Medical & Health Department, Geneva
Pathway to Protection: Australian Cultural Orientation (AUSCO) programme Immi TV, Department of Immigration and Border Protection, Australian government
Pathway to Protection: IOM Services Immi TV, Department of Immigration and Border Protection, Australian government
Preparing for a new life International Organization for Migration
Preparing for Syrian Resettlement webinar Ethiopian Community Development Council
Promising practices in pre-departure orientation Labour Migration and Human Development Division - Migrant Training and Integration Unit
Reception and integration of resettled refugees in Gävleborg - Landa project brochure County Administrative Board Gävleborg Sweden
Refugee Backgrounder No. 2: The 1972 Burundians Cultural Orientation Resource Center
Refugees from the Democratic Republic of the Congo Cultural Orientation Resource Center
Resettlement of refugees in the Netherlands Immigration and Naturalisation Service - IND Netherlands
Responding to Trauma - Handbook based on experiences of Afghan refugee women living in Finland Sandi Mäki-Soini Finland
Shaping our future Elina Ekholm, Sophie Magennis & Leni Salmelin Finland, Ireland
The Lost Boys of Sudan - part 1 60 Minutes

Pathway to Protection: Australian Cultural Orientation (AUSCO) programme

In this Pathway to Protection video we follow two Australian Cultural Orientation (AUSCO) trainers at the Beldangi Refugee Camp, Nepal as they teach refugees about the culture, customs and day to day living in Australia.

Through interactive learning they are taught everything from how to shake hands to using household amenities.

6954 Kilometres to Home

Mukamusoni and her family fled the Congo Civil War in 1996 when she was just 10 years old, and lived in the Kiziba refugee camp in Rwanda.  Single mother Mukamusoni and her three children were accepted for resettlement by Finland as quota refugees and waited 3 years to make the journey to Finland.  Directed by Juan Reina, the Tampere Film Festival prize-winning film 6954 Kilometres to Home depicts Makamusoni's family's journey from the Kiziba refugee camp in Rwanda to Finland in 2012.  6954 Kilometres to Home shows resettlement preparations, the journey, arrival and settlement from the family’s perspective.

Gateway Online Forum (GOLF)

The Gateway Online Forum is an internet based resource enabling the exchange of experiences and knowledge between people at different stages of the resettlement process. It aims to give refugees a realistic idea of life in the UK and to exchange useful tips and information about the UK as a country of resettlement. Refugees’ in the country of asylum, waiting to be resettled, who have access to the internet, can ask questions of already resettled refugees. They can also refer to relevant information placed on the Forum by NGO staff, volunteers and refugees themselves.

Responding to Trauma - Handbook based on experiences of Afghan refugee women living in Finland

As more traumatized refugees are coming to settle in Finland, it would be beneficial for social and health workers to understand basic trauma theories, symptoms and reactions and support methods. It is for this purpose that the following thesis booklet was written, regarding responding to trauma, based on experiences from Afghan women. While there are few books written on this topic, it is helpful to have a compact handbook, with precise information, for students and workers to refer to, regarding this subject. Research for this thesis booklet included both qualitative and quantitative methods, with more emphasis on qualitative. There was a considerable amount of research on trauma, Afghanistan, refugees, crisis counseling and mental health. Theories were explored regarding effects of trauma and studies were examined in correlation with post traumatic stress disorder clients. Six interviews were conducted with refugees from Afghanistan now living in Finland and five interviews with Finnish professionals working with traumatized refugees from different countries. From the research and interviews, it is the author’s conclusion that there is a real problem with the amount of trauma many refugees have experienced and the need for healing so that a full and satisfying life in Finland can be realized. Not all refugees will need professional therapy but it is helpful for social and health workers to understand the symptoms and be able to guide the refugee to appropriate channels of support. In conclusion, from the materials gained in this research, there are plans to form and teach a short seminar on trauma for students and professionals in Finland. Also, there is a possibility of setting up a partnership program for students and refugees, initially in Tampere, and then perhaps to other Universities in Finland.

Welcome to Europe! A comprehensive guide to resettlement


This publication is an outcome of the joint IOM, UNHCR and ICMC project ‘Linking In EU resettlement – Linking the resettlement phases and connecting (local) resettlement practitioners’, co-funded by the European Commission via the European Refugee Fund.

This new edition of Welcome to Europe covers all aspects of global resettlement needs, processes, policy and partnerships, focusing on the ongoing growth and development of resettlement in Europe, as follows:

Chapter 1 – Resettlement and international protection

Chapter 2 – Global resettlement

Chapter 3 – Refugee situations in focus

Chapter 4 – The resettlement process: from identification to departure

Chapter 5 – Resettlement in Europe – rising slowly but surely

Chapter 7 – European resettlement programmes

Chapter 8 – Building a new life in the community: approaches to reception and integration in Europe

‘Welcome to Europe!’ underscores the life-saving role of resettlement, and contributes to the promotion of resettlement in Europe as one component of a comprehensive and durable approach to protecting refugees. To submit your contributions and reflections on the publication, please contact Sophie Ngo-Diep at or start a discussion in the Community of Practice.

Canadian Orientation Abroad: Helping Future Immigrants Adapt to Life in Canada

IOM’s Canadian Orientation Abroad (COA), funded by the Canadian Government’s Citizenship and Immigration Canada (CIC), is one of our more successful and long-serving migrant training programmes to date.  COA provides orientation sessions for visa-ready migrants bound for Canada –  including refugees, immigrants, and live-in caregivers.  The pre-departure orientation for Canada-bound migrants is designed  to help them adapt to life in their new country.   In FY 2012 a total of  11,261 migrants attended a COA session, and total trained since inception of the program in 1998  exceeds 160,000.

Documentary on Emergency Transit Centre (ETC) Romania

This short documentary provides an overview of the Emergency Transit Centre (ETC) in Timisoara, Romania. Two ETCs were established through tripartite agreements concluded between the Governments of Romania (2008) and Slovakia (2010) with IOM and UNHCR.  The ETCs offer the possibility for refugees to be evacuated to safety while their cases are processed for onward resettlement, particularly when resettlement countries face difficulty accessing refugees due to security or other considerations.

Nutrition Surveillance Report

This report presents child growth and malnutrition status of refugee children examined by the IOM Health Assessment Programme at seven key locations around the world namely Ethiopia, Iraq, Jordan, Kenya, Malaysia, Nepal and Thailand. The report analyses prevalence of two key indicators for protein–energy malnutrition namely weight-for-height or wasting and height-for-age or stunting. Data for this analysis is generated from the IOM data management software called Migrant Management Operational System Application (MiMOSA) using routinely collected information on age, gender, height (or length) and weight for refugee children aged 6–59 months. The public health importance or severity of malnutrition among refugee children in each country is assessed using internationally standardized criteria recommended by WHO.  The IOM Health Assessment Programme plans for regular production and dissemination of this publication for better refugee health monitoring and to inform design of essential nutrition interventions for vulnerable refugee children.

Refugee Backgrounder No. 2: The 1972 Burundians

The United States has agreed to resettle a group of Burundian refugees who have lived in Tanzanian refugee camps since 1972. The refugees, who are not able to return safely to their homes in Burundi or settle permanently in Tanzania, were referred to the United States for resettlement consideration by the United Nations High Commissioner for Refugees (UNHCR). Known as the “1972 Burundians,” the group resides in three different refugee camps in Tanzania: Ngara in the north, Kibondo in the country’s central region, and Kasulu in the south.

During FY 2007, the United States will resettle 2,000 to 3,000 of the refugees. An additional 4,000 to 5,000 will be resettled during FY 2008 and FY 2009.

Who are the 1972 Burundians? Why are they being resettled in the United States? What are their cultural customs and background characteristics? What will their resettlement needs be?


Refugees from the Democratic Republic of the Congo

Over the next 5 years, the United States expects to resettle tens of thousands of refugees from the Democratic Republic of the Congo (DRC), scene of some of the world’s worst violence and human rights abuses in recent years. The refugees are part of a population of more than 3 million Congolese refugees and internally displaced persons forced by war and unrest to flee their homes. The refugees, mostly ethnic minorities from eastern DRC, will be resettled out of neighboring first-asylum countries, where conditions are difficult and often unsafe. In the United States, the refugees will be joining more than 10,000 Congolese who have been resettled since 2001.

This backgrounder provides U.S. resettlement communities with basic information about the new refugee arrivals. It looks at the causes of the refugee crisis, life in the DRC and countries of first asylum, the basic background characteristics of the refugees, and their resettlement experiences in the United States. The backgrounder also notes the strengths incoming Congolese refugees bring and the challenges they may face upon resettlement.